Listening to the Listeners
"What does the board really think of my preaching?" Robert Olson is one pastor who decided to do more than worry about that question; he found out.
After 14 years of ministry at Memorial Park Baptist Church in Vestal, New York, Olson gave each board member a questionnaire to fill out anonymously. A list of more than 20 questions asked for feedback on such areas as sermon length, content, delivery, timeliness, impact of illustrations, biblical usage, recent themes, even humor.
"I wanted to know what they were thinking but not saying," he explains. "When the forms came in, I got more support and confirmation than I had expected. I was willing to receive constructive criticisms, but actually, there were only one or two. And they were helpful.
"As a result, I felt a greater sense of confidence in my preaching."
Olson expects to do this kind of survey about every five years, just to stay in touch with a strategic group of listeners.
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